Return & Refund Policy
At Electrosol Systems, we are committed to your satisfaction. This Return & Refund Policy explains how you can return products and receive refunds.1. Eligibility for Returns
- Products must be returned within 14 days of delivery.
- Items must be unused, undamaged, and in their original packaging.
- Custom orders or specially assembled solar kits may have different return conditions; please check before purchasing.
2. How to Request a Return
To initiate a return, contact our support team at:
📧 Email: electrosolsystems@gmail.com
📞 Phone: +91-8946800033
Provide your order number, product details, and reason for return. Our team will guide you through the return process.
3. Refund Process
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable unless the return is due to a product defect or our error.
4. Damaged or Defective Products
If you receive a damaged or defective product, contact us immediately. We will provide a replacement or full refund after verification.
5. Contact Us
For any questions about returns or refunds, our support team is available to assist you: 📧 Email: electrosolsystems@gmail.com 📞 Phone: +91-8946800033
